***In Person Interview Only *** Very long term project; initial PO for 1 year, expect to go for 4+ years Onsite
Job Description
The Technical Specialist is a senior-level resource with specialized knowledge and experience in a specific technology. The Technical Specialist has an overall knowledge and understanding of Networking and Webex that serves as a strong base for technical expertise in a specific product or program. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Advanced experience in the required technical subject matter. Proven experience with a technical specialty across large and complex implementations and systems.
Technology Specialist Responsibilities
Technology Specialist responsibilities include, but are not limited to, the following:
Perform technical analysis of the current "as-built" network/Webex infrastructure
Conduct feasibility studies
Gather and define business, functional and technical requirements for Cisco Webex Infrastructure and software
Perform data modeling, process modeling and prototyping, and create conceptual and detailed architecture/designs (network and security), detailed specifications, Webex infrastructure implementation plans, and commercial off-the-shelf (COTS) product integration plans
Install, configure, integrate and test (all levels) IT infrastructure components/systems (custom and COTS)
Provide IT infrastructure/systems support and transition knowledge to operations and maintenance support staff
Create technical documentation and training materials
Perform product/system research and review
Work with the Senior Architect to assure continuity of planned technologies
Review technical documents produced by the Developer or other external sources
Perform technical architecture and other deliverable reviews for large-scale projects
Assist with issue and risk management
Assist in any development and review of project management and technical documentation
Perform tasks as assigned by the DHHS Project Manager
Experience and Skill Sets Required
The experience and skill sets needed are as follows:
An in-depth understanding of distributed computing using N-tier, distributed processing, client/server, and Internet/intranet technologies
In-depth knowledge of network infrastructures, Wi-Fi Protected Access 2 (WPA2); video conferencing; firewalls, voice, data and unified communications (UCS)
Experience with the implementation of both COTS and customized enterprise networks
Experience developing technical and non-technical solutions for supporting business process reengineering
Experience acting as liaison between business and technical staff
Experience developing/reviewing assessment tools
Experience with performing impact technical analysis
Strong communication, interpersonal, presentation and interviewing/facilitation skills
Able to produce accurate and thorough technical documentation
Experience with developing and reviewing technical requirements, designs and implementation plans
The Advanced Technology Specialist must have Technical Lead experience on large, complex automation/IT infrastructure implementation projects
CCNP, CCIE, Certified Cisco Specialist or equivalent experience is required
Eight (8) years experience is the minimum preferred for the proposed Advanced Technology Specialist
Skills/Requirements
Skill Required Years
A resource that understands networking technology and how Audio Visual works with it. Required 72 Years
Must have vast Cisco Webex experience along with setup of Webex Boards and all connectivity associated with that. Required 72 Years
Perform technical analysis of the current “as-built " network/Webex infrastructure Required 72 Years
Gather and define business, functional and technical requirements for Cisco Webex Infrastructure and software. Required 72 Years
Provide IT infrastructure/systems support and transition knowledge to operations and maintenance support staff. Required 72 Years
Create technical documentation and training materials. Required 72 Years
Perform technical architecture and other deliverable reviews for large-scale projects. Required 72 Years
In-depth knowledge of network infrastructures, Wi-Fi Protected Access 2 (WPA2); video conferencing; firewalls, voice, data and unified communications Required 72 Years
Strong communication, interpersonal, presentation and interviewing/facilitation skills. Required 72 Years
Experience acting as liaison between business and technical staff Required 72 Years
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