Job Description

Commonwealth Care Alliance® (CCA) is a nonprofit, mission-driven health plan and care delivery organization designed for individuals with the most significant needs. As an affiliate of CareSource, a nationally recognized nonprofit managed care organization with over 2 million members across multiple states, CCA serves individuals enrolled in Medicaid and Medicare in Massachusetts through the Senior Care Options and One Care programs and its care delivery enterprises. CCA is dedicated to delivering comprehensive, integrated, and person-centered care, powered by its unique model of uncommon care®, which yields improved quality outcomes and lower costs of care.

Job Summary:

Reporting to the Chief Medical Officer of instED, the Virtual Medical Control (VMC) Physician provides medical decision making, including all elements of diagnostics, treatment, and disposition, to patients seen by instED's Mobile Integrated Healthcare service. The VMC serves as the clinician of record, prescribes short-term treatments, documents the encounter in instED's medical record, and relays any essential follow-up needs to the care team via the instED Clinical Resource Center (CRC) team.

Essential Functions:

• Provide patient-centered, high-quality acute care in place to individuals with complex medical needs per clinical protocols.
• Work closely with mobile integrated healthcare clinicians (paramedics and EMTs) and other instED team members.
• Participate in biannual performance reviews.
• Participate in scheduled operational or clinical meetings, based on schedule availability, to remain up to date on programmatic and company activities and implications for clinical practice.
• Collaborate with other VMCs, and with CRC team members as needed, primarily around managing visit volumes and clinical questions.
• Provide clinical and operational feedback to management team to improve care delivery.
• Collaborate with referring Care Partners and Primary Care Providers.
• Document visit within the EMR in a complete, accurate, and timely manner. Documentation should include relevant data, medical decision making, and follow-up needs.
• Attend required onboarding, training, and online compliance education courses.
• Protect patient confidentiality.
• Provide clinical care to patients via various telehealth technologies (telephonic, video, direct messaging).
• Maintain necessary professional licenses and credentials needed for independent practice.
• Obtain licensure in additional states as instED grows.
• Perform any other job related duties as requested.

Education and Experience:

• Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) required
• Three (3) years of experience as an attending physician in acute care and/or inpatient medicine required
• Experience caring for medically and socially complex patients required
• Experience working collaboratively with a variety of professionals required
• Experience providing non-face-to-face care, especially in telephone or virtual care required
• Adaptability to change in systems and workflows required
• Innovative, team-player, and expert communicator required

Competencies, Knowledge and Skills:

• Ability to virtually/remotely assess medically complex patients
• Ability to provide person-centered, medically and clinically appropriate care options to patients
• Willingness to learn best practice in delivering home-based care
• Comfort with remote care delivery model and technology
• Comfort with shared decision making and patient-centered consideration of risk
• Ability to virtually/remotely assess medically complex patients
• Ability to work in a team-based care delivery model
• Strong written and verbal communication skills
• Comfort with Health IT and EHR systems.
• Experience working with EMS professionals (paramedics/EMTs) desired
• Ability to speak/read/write English fluently

Licensure and Certification:

• Active Board Certification in Internal Medicine, Family Medicine, or Emergency Medicine MD/DO required
• Current licensure or ability to obtain active licensure in states instED is operational required
• Current DEA registration required
• MA Health Enrollment (if licensed in Massachusetts) required

Working Conditions:

• General office environment; may be required to sit or stand for extended periods of time
• Travel is not typically required

Compensation Range:
$195,200.00 - $341,600.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type:
Hourly

Competencies:
- Fostering a Collaborative Workplace Culture - Cultivate Partnerships - Develop Self and Others - Drive Execution - Influence Others - Pursue Personal Excellence - Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds.

Job Tags

Hourly pay, Temporary work, Part time, Work at office, Work from home

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