Want them available to work on Agent Force in Salesforce . Have a meeting to stand up a POC with Salesforce coming up here soon. Need someone with high awareness and awareness of capabilities and how they would use it. Just having a high awareness of salesforce capabilities. Do better of what they can do today. Have over 7000 objects and for the ones they do have they are frankly complex. Very underwater with the amount of data. It is about 15-16 years old. One of the things they are closing out is management or governance around user access in October. Hand over maintenance of this to IT. IT will need handholding. Also, working on cleaning up contact records. Hit almost 10 million. Going to clean it up and rebuild. Not going to go to Out of Box. Nate Murdock is heavily involved with that work.
Some other work. Service locations and buildings get created in Salesforece and how those are tied with Billers.
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