SIMPLE IRA Specialist - FINRA LICENSE REQUIRED Job at Automatic Data Processing, Dallas, TX

QnJJRGRpVDRFdmp2WmJmZ0w4WWZHci9zaVE9PQ==
  • Automatic Data Processing
  • Dallas, TX

Job Description

Customer Service Specialist III

Unlock your career potential: Customer service at ADP. It's all about enabling our customers to be more effective employers. Our Customer Service team makes it happen by collaborating with customers and other ADP colleagues to ensure our products and services deliver winning results. Did you know that the vast majority of our customers are not only satisfied, they'd recommend ADP to someone else? You will be the one providing the on-the-spot support that makes our integrated solutions stand out in today's increasingly competitive global marketplace.

ADP is hiring an experienced Customer Service Specialist III. In this position, you'll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of value within our products.

We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, and Social Responsibility.

Responsibilities:

  • Serve as a subject matter expert in handling routine client requests for ADP clients
  • Resolve routine customer concerns with pre-defined solutions
  • Answer non-technical questions regarding ADP products
  • Provide consultation and help answer non-technical questions supporting less-experienced specialists on the team
  • Learn and navigate ADP systems in order to respond to issues

Qualifications Required:

  • At least 2 years of previous experience
  • High School diploma

Preferred Qualifications: Preference will be given to candidates who have the following:

  • Bilingual (English / Spanish)
  • Strong client relationship and interpersonal skills
  • Ability to troubleshoot and resolve customer complaints using pre-defined solutions
  • Demonstrated ability to learn and apply basic concepts in new situations
  • Organizational skills including the ability to multi-task, set priorities, and follow up in a timely manner
  • Ability to collaborate and work in a team environment as well as work independently and make sound decisions
  • Bachelor's degree

Job Tags

Similar Jobs

URBN (Urban Outfitters, Anthropologie Group, Free People & N...

Nuuly Asset Protection Associate - Night Shift Job at URBN (Urban Outfitters, Anthropologie Group, Free People & N...

 ...States.Role SummaryThe Asset Protection Associate safeguards people, products, and property across our supply chain operations. This...  ...anti-harassment training to managers and employees.#J-18808-Ljbffr URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

ATIA

Remote Journalism & Social Media Admin Intern Job at ATIA

A multinational company is offering an internship for students as Journalists and Facebook Administrators. Interns will work from home, developing skills in article publishing and promoting the companys website on social networks. Knowledge of Facebook administration ...

Beebe Healthcare

MED TECH/LAB SCIENTIST - EVENING - FULL TIME Job at Beebe Healthcare

Why Beebe?: Become part of the Beebe team - an inclusive team positioned in a vibrant, coastal community. Enjoy a fulfilling career as you support the health of our patients and a team focused on excellence. Overview:Performs, calculates and reports routine and special...

Thomson Reuters

Applied Scientist, Document Understanding Job at Thomson Reuters

 ...Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial... 

Mayo Clinic

Physician Coding Educator-Remote Job at Mayo Clinic

 ...you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a...  ...manager. Qualifications Associates Degree required in a health care related field. Bachelors Degree preferred Minimum...