Job Description

Job Description

Job Description

Our office is quickly growing and we need someone who we can train to fit in our office team! Our Customer Service Representative / Receptionist needs to exceed customer service standards for current clients while also assisting prospects as they call in .

We offer Home - Auto - Life - Commercial sales with strong training support.

Opportunities for promotion/advancement into a well paying career available depending on effort, as well as additional sales commissions and bonuses averaging over $400/mo. once licensed.

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Career Growth Opportunities

Tuition Reimbursement

Accident Insurance

Hospital Insurance

Vision Insurance

Dental Insurance

Disability Insurance

Health Club Membership

Mon-Fri Schedule

CSR will focus on high level customer service which includes cross selling opportunities. Ideally looking for someone with a great attitude, willing to learn everything the industry has to offer!

• Answer incoming phone calls on the first ring.
• Return all phone messages promptly.
• Attend to walk-in customers as needed.
• Responds to all inquiries within specified timeframe.
• Maintain outbound call volume as necessary.
• Schedule appointments for sales staff to meet prospective customers.
• Provide exceptional customer service including commission generating cross sell solutions.

No prior experience is necessary.

Apply for the position today by submitting the form and completing the assessment.

• Confident self-starter who works well independently.
• Possess an upbeat, positive and enthusiastic attitude.
• Must have the ability to multi-task.
• Great customer service skills.
• Strong work ethic within team structure.
• Excellent communication skills.
• Willingness to grow.
• Bilingual ability a plus++.

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